For providing the best and excellent customer care and making sure a large population enjoy the digital TV programs daily, Star Media (T) LTD. offers you the following options to satisfy your demand to recharge your StarTimes decoder (StarTimes account) anywhere and anytime.
Please only use your smart card number as the identity to recharge your StarTimes decoder (StarTimes account)
Option 1: Voucher recharge-shops. Get voucher from StarTimes shops; for now we have 15 shops in seven cities all over the country, which are Dar-es salaam, Arusha, Dodoma, Mwanza, Moshi, Tanga and Mbeya.
Option 2: Voucher recharge-dealers. Get voucher from StarTimes dealers; currently we have more than 300 StarTimes dealers covering 7 cities country wide.
Procedure to recharge your StarTimes account using StarTimes voucher:
2.Select 1 for Kiswahili, 2 for English.
3.Select 2 to recharge by voucher.
4.Enter 11-digits Smart card number, Example 02035xxxxxx.
(Smart card inserted at the right side of decoder, it’s yellow in color).
5.Enter 16-digits voucher PIN number .
6.You will receive a confirmation SMS.
You can get further detailed instructions from our shops and dealers.
Or you can use voucher to recharge StarTimes decoder at our website: www.startimes.co.tz
Option 3: Mobile recharges; using Vodacom M-PESA to recharge your StarTimes account. Procedure is as follows:
2.Choose Bill Pay
3.Utility Account Number 700100
4.Enter 11 digits of your smartcard number as the transaction reference number
5.Enter amount you want to pay
6.Enter your M-PESA pin code password
7.Enter 1 to confirm
We are still working on the Tigo-pesa, Airtel-zap. You can enjoy them later.
Option 4: Through the third-payment company: Maxcom and Selcom. They have a terminal network including more than 2000 terminals all over Tanzania.
Option 5: Through the mobile-bank: standard chartered bank, postal bank.
We are still working on more than 10 banks. You can enjoy them later.
With above these methods, you may enjoy the digital world freely.
We hope you could feel the heartily loyalty and sincerity from us, your friend, Star Media!